Privacy Policy – Cramer Law

Effective Date: 9 November 2025

Naomi Cramer trading as Cramer Law (“Cramer Law”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who interact with our services, including clients, prospective clients, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act .

Collection of Personal Information

Cramer Law collects personal information that is reasonably necessary for the provision of legal services and the operation of our firm. Personal information may be collected through:
• Our website contact forms;
• Email communications;
• Telephone conversations;
• Face-to-face consultations; and
• Any other interaction where personal information is voluntarily provided.

The types of personal information we may collect include, but are not limited to:
• Full name, title, and date of birth;
• Contact details, including postal address, email address, and telephone number;
• Financial and billing information relevant to legal services;
• Case or matter-specific information relevant to the legal advice requested;
• Any other information provided voluntarily by you.

Use of Personal Information

Cramer Law uses personal information for purposes including:
• Assessing and providing legal advice and services;
• Communicating with clients and prospective clients;
• Billing and collection of fees;
• Complying with legal obligations and professional regulatory requirements;
• Internal administration, record keeping, and improving our services; and
• Other purposes directly related to our engagement with you.

Disclosure of Personal Information

Cramer Law may disclose personal information to third parties where necessary for the provision of legal services, or as required or permitted by law, including:
• Courts, tribunals, and government authorities;
• Other legal practitioners, barristers, or experts engaged in providing legal advice;
• Regulatory or professional bodies;
• Service providers who assist in the operation of our firm, such as IT and document management providers.

Cramer Law will not sell, trade, or otherwise disclose your personal information to unrelated third parties for marketing purposes.

Storage and Security of Personal Information

We take reasonable steps to ensure personal information is protected from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal information may be stored in electronic or physical form. Access to personal information is limited to authorised staff who require it to perform their duties.

Cookies and Website Tracking

Our website may use cookies, tracking pixels, and other similar technologies to enhance your browsing experience, analyse website traffic, and improve the functionality of the website. Cookies may collect information such as IP addresses, browser type, pages visited, and time spent on pages.

You may configure your browser to reject cookies; however, certain parts of the website may not function correctly if cookies are disabled. We do not use cookies to collect personally identifiable information for marketing purposes.

Access and Correction of Personal Information

Under the Privacy Act, you have the right to access and request correction of your personal information held by Cramer Law. Requests must be made in writing to our contact details provided on our contact page. We will respond promptly and take reasonable steps to provide access or make corrections where necessary.

Complaints About Privacy

If you have a complaint regarding our handling of your personal information, please contact us using the details below. We will investigate and respond to your complaint in accordance with the APPs. If you remain unsatisfied, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

Retention of Personal Information

Cramer Law retains personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law, professional standards, or regulatory obligations.

Changes to this Privacy Policy

Cramer Law may update this Privacy Policy from time to time. The updated policy will be published on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we manage personal information.

For any questions, access requests, corrections, or complaints regarding your personal information, please contact:

Naomi Cramer trading as Cramer Law
phone +64 210 2964 279. 0210 2964 279